AgileOps - Senior Atlassian Consultant | Phong Nguyen
AgileOps - Senior Atlassian Consultant | Phong Nguyen
Senior Atlassian Consultant
Phong Nguyen

Actively working with Atlassian products for more than 4 years, passionate about getting things done with minimum efforts as possible, creating opportunities for business to automate the process and increase ROI.

Has strong background in IT industry in both technical and business domains, which helps me to accelerate and succeed in various roles: Scrum Master, Atlassian Consultant, Product Manager.

Atlassian Expert
Scrum Master
ITIL ® Expert
11+
Total Jobs
841
Total Hours
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AgileOps - Senior Atlassian Consultant | Phong Nguyen
AgileOps - Senior Atlassian Consultant | Phong Nguyen
Portfolio

Phong Nguyen's 8 year journey in IT industry has been marked by growth and advancement, culminating in roles such as Scrum Master, Atlassian Consultant, Product Manager, …

2022 - Present: Senior Atlassian Consultant AgileOps
2016 - 2021: Scrum Master, Project Manager FPT
2011 - 2016: Bachelor of Engineering University of Natural Sciences
Senior Atlassian Consultant
  • Receive training and certified with Atlassian Certification Program
  • Solid understanding in all Atlassian initiatives: products consulting, add-on consulting, migration and add-on development
  • Products consulting: Jira for Agile software teams, Jira Service Management for ITSM/ITIL support teams,Confluence for corporate wiki knowledge-base
  • Add-on consulting: experienced working with most of the popular add-ons listed on Atlassian Marketplace
Scrum Master, Project Manager
  • Working for FPT (an Atlassian Gold Partner) and #1 largest IT outsource corporate in Vietnam Familiarize me with all of the processes and pipelines on how to deliver IT projects (all initiatives) end-to-end
  • Collaborated with clients, external and internal stakeholders to align on project deliverables and timelines
  • Monitored and managed progress of development teams (5-10 members) to ensure on-time project delivery
  • Resolved technical issues and team conflicts to maintain project progress
  • Managed JIR A Scrum/Kanban boards for development teams: task management, progress tracking, identify bottleneck, resolve issues
  • Managed Confluence for project's documentations and team collaborations
  • Completed 20+ outsourcing projects from professional clients around the globe with 90% success rate
  • Worked with basic and advanced programming techniques: REST APIs, threading, memory management, databases, realtime data, offline-mode, ...
Bachelor of Engineering
  • Posts And Telecommunications Institute Of Technology
2022 - Present: Senior Atlassian Consultant AgileOps
Senior Atlassian Consultant
  • Receive training and certified with Atlassian Certification Program
  • Solid understanding in all Atlassian initiatives: products consulting, add-on consulting, migration and add-on development
  • Products consulting: Jira for Agile software teams, Jira Service Management for ITSM/ITIL support teams,Confluence for corporate wiki knowledge-base
  • Add-on consulting: experienced working with most of the popular add-ons listed on Atlassian Marketplace
2016 - 2021: Scrum Master, Project Manager FPT
Scrum Master, Project Manager
  • Working for FPT (an Atlassian Gold Partner) and #1 largest IT outsource corporate in Vietnam Familiarize me with all of the processes and pipelines on how to deliver IT projects (all initiatives) end-to-end
  • Collaborated with clients, external and internal stakeholders to align on project deliverables and timelines
  • Monitored and managed progress of development teams (5-10 members) to ensure on-time project delivery
  • Resolved technical issues and team conflicts to maintain project progress
  • Managed JIR A Scrum/Kanban boards for development teams: task management, progress tracking, identify bottleneck, resolve issues
  • Managed Confluence for project's documentations and team collaborations
  • Completed 20+ outsourcing projects from professional clients around the globe with 90% success rate
  • Worked with basic and advanced programming techniques: REST APIs, threading, memory management, databases, realtime data, offline-mode, ...
2011 - 2016: Bachelor of Engineering University of Natural Sciences
Bachelor of Engineering
  • Posts And Telecommunications Institute Of Technology