Business Development Manager

Duy Truong

Duy Truong is a Business Development Manager who helps organizations get the most out of their Atlassian investment. With an end-user perspective, he advises on solutions that empower both IT and business teams to work smarter. Beyond presales, Duy has managed IT product and ITSM projects, translating needs into clear, collaborative workflows across Jira, Confluence, ClickUp, Linear, and Notion. Duy holds the Atlassian Certified Project Manager credential and is an ITIL Specialist.

Total years of experience

Certifications

Backed by Atlassian Certified Jira Service Project Manager, Atlassian Certified in Managing Jira Projects for Cloud, ITIL® 4 Specialist Create Deliver and Support Certificate, ITIL® 4 Foundation, Duy Truong has a proven track record in Atlassian & ITSM/ITIL.

Atlassian Certified Jira Service Project Manager

ITIL® 4 Foundation

ITIL® 4 Specialist Create Deliver and Support Certificate

Portfolio

Duy Truong's 9 year journey has been marked by growth and advancement, culminating in roles such as Business Development Manager, Resource Development Coordinator, Program and Institutional Funding Officer,…

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Business Development Manager

Lead presales discovery and craft Atlassian-focused PoC demos that prove value and de-risk adoption.
Partner with cross-functional teams to design solutions aligned to client goals, governance, and ROI.
Diagnose pain points and map current’future workflows across Jira/Confluence/JSM to boost efficiency.
Produce enablement content (user guides, playbooks, blogs) and run workshops to drive adoption.
Inject AI automation into internal processes (quote verification, assistant bots) to speed cycles and reduce manual work

Resource Development Coordinator

Developed programs and projects that include promoting equitable and inclusive housing policies.
Piloted initiatives in housing construction using innovative technology such as using compressed stabilised earth blocks for ethnic minorities.
Nurturing strong relationships with partner development organisation, local and central government agencies, private sector entities to develop sustainable housing solutions for marginalised populations.

Program and Institutional Funding Officer

Led initiatives and pilots aimed at policies promoting sustainable development in various sectors using innovative technology (public investment, financial literacy, legal advice, ...)
Coordinator activities for project “Advocacy Coalitions Claiming Civil Society Space for Good Governance.”
Designed and implemented the MEL system for Project “Biomass Gasification Technology – Sustainable Energy Solution for Agri-Food Processing and Waste Management in Rural Areas of Vietnam

Grants and Report Writer

Developed proposals of projects supporting street children, victims of human trafficking and children at-risk of human trafficking, and submitted to grant makers, private foundations and major donors, contributing to the fundraising achievement of USD1.48 million.
Supported the CEO and fundraising staff with information briefs, program learning documents and case studies, further contributing to the organization’s annual income of USD2.26 million.
Supported the CEO, the Communications and Fundraising Manager, and the Resources and Partnerships Leader in managing existing institutional donors, ensuring high-quality reports are submitted on time leading to higher donor retention and renewal.

Bachelor of Arts

Majors: Politics and History

Business Development Manager

Lead presales discovery and craft Atlassian-focused PoC demos that prove value and de-risk adoption.
Partner with cross-functional teams to design solutions aligned to client goals, governance, and ROI.
Diagnose pain points and map current’future workflows across Jira/Confluence/JSM to boost efficiency.
Produce enablement content (user guides, playbooks, blogs) and run workshops to drive adoption.
Inject AI automation into internal processes (quote verification, assistant bots) to speed cycles and reduce manual work

Resource Development Coordinator

Developed programs and projects that include promoting equitable and inclusive housing policies.
Piloted initiatives in housing construction using innovative technology such as using compressed stabilised earth blocks for ethnic minorities.
Nurturing strong relationships with partner development organisation, local and central government agencies, private sector entities to develop sustainable housing solutions for marginalised populations.

Program and Institutional Funding Officer

Led initiatives and pilots aimed at policies promoting sustainable development in various sectors using innovative technology (public investment, financial literacy, legal advice, ...)
Coordinator activities for project “Advocacy Coalitions Claiming Civil Society Space for Good Governance.”
Designed and implemented the MEL system for Project “Biomass Gasification Technology – Sustainable Energy Solution for Agri-Food Processing and Waste Management in Rural Areas of Vietnam

Grants and Report Writer

Developed proposals of projects supporting street children, victims of human trafficking and children at-risk of human trafficking, and submitted to grant makers, private foundations and major donors, contributing to the fundraising achievement of USD1.48 million.
Supported the CEO and fundraising staff with information briefs, program learning documents and case studies, further contributing to the organization’s annual income of USD2.26 million.
Supported the CEO, the Communications and Fundraising Manager, and the Resources and Partnerships Leader in managing existing institutional donors, ensuring high-quality reports are submitted on time leading to higher donor retention and renewal.

Bachelor of Arts

Majors: Politics and History