82
Total Job
9,297
Time Total
Duy is Agile Lead, which means he supervises all Agile-related matters. He is an Atlassian Certified Master who is passionate about getting things done with minimum effort and creating opportunities for businesses to automate processes and increase ROI. After almost a decade, he has strengthened his knowledge and experience working with Atlassian product suites such as Jira Software, Jira Service Management and Confluence. He has worked in many various roles such as Business User, Software Engineer, Project Manager, and Scrum Master.
Automation Expert
Scrum Master
Atlassian Expert
Certifications
Atlassian Certified Expert
Atlassian Certified Expert is Atlassian's most prestigious Certification. Atlassian Certified Experts hold at least four Atlassian Certified Professional-level credentials, demonstrating their expertise across multiple Atlassian products
Zapier Expert Certification
Zapier Experts are certified consultants, freelancers, and agencies who specialize in streamlining business processes with automation.
Professional Scrum Master I
The Professional Scrum Master™ I (PSM I) certification validates your knowledge of the Scrum framework, the Scrum Master accountabilities and how to apply Scrum.
Portfolio
2012 - 2017
Freelancer
Upwork
- Atlassian Certified Master: Jira, Jira Service Management, Confluence - Top Rated Plus Badge (Top 3% performer), 100% Job Success Rate, 100% 5-star client rating - Delivering value to 60+ clients over close to 6,000 hours of work - Specializations: + Translating business requirements into Jira/Confluence implementation, creation and management of projects, workflows, security schemes, custom fields, dashboards, and reports + Setting up SCRUM/Kanban best practices, training development teams to use the platform + Automating manual tasks using Jira Automation or ScriptRunner
2014 - 2018
Technical Project Manager
Beesightsoft
- Led multiples projects commissioned by international clients and achieved a 90% success rate - Collaborated with clients, external and internal stakeholders to align on project deliverables and timelines - Managed Jira Scrum/Kanban boards for development teams: task management, progress tracking, identified bottlenecks, resolved issues - Managed Confluence for project documentation and team collaborations